me: Thanks for calling customer service*, this is Janeal, how can I help you?
me: Hi, how can I help you?
me: Customer service, this Janeal!
me: *sigh* .... hello?
customer: Hi! I was wondering if you could help me with....
pssst. contrary to popular belief, people don't have to answer the phone by saying "Hello." I think it's hilarious that some people just cannot talk to me until I say hello.
me: Thanks for calling customer service, this is Janeal, how can I help you?
customer: Hihowyadoin---Listen, I have a problem....
apparently, "Hihowyadoin" is a new greeting. I like to actually tell people how I'm doing when they say this (even if they keep talking) just to see what they do. I know, I'm horrible. (and most of the time, they're surprised I answered the question they did not realize they asked.)
*I don't actually ever say "thanks for calling customer service," so just replace that with whatever company I happen to be working for. 90% of my working life has been spent with customer service, and these two conversation openers have happened at every company I've worked for.